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 ransforming leads into golden opportunities
 

Hello, my name is Shannon and I specialize in the "alchemy of advocacy" where the relationships between brands and audiences transform into enduring loyalty and success.

T

Image by Nat

Strategic Communications

 & Engagement

Customer Advocacy 

& Brand Loyalty

Loyal Customer Community

&

Lasting Brand Impression

My Mission

CAPTIVATE
THE HEARTS AND MINDS

IS TO HELP BRANDS 



OF THEIR AUDIENCES

I strive to empower brands to capture not only the attention but the genuine affection and loyalty of their audiences.

 

Join me in the pursuit of crafting compelling connections that make a difference for companies, customers, and their communities.

RECENT POSTS

HERE'S HOW WE CAN WORK TOGETHER

Customer Advocacy /

Customer Advocacy /

Elevate your brand with my expertise in cultivating passionate customer advocates, turning satisfied clients into vocal supporters.

Reference Programs & Customer Success/

Reference Programs /

Harness the power of credible references. Let me design programs that collaborate with customer success to showcase your satisfied customers, building trust and credibility.

Marketing Strategy /

Marketing Strategy /

Empower your brand with strategic insights. I analyze trends, audience behavior, and competition to create plans that boost your reach, engage audiences, and optimize ROI.

Copywriting & Copyediting /

Copywriting & Copyediting /

Maximize your brand's voice potential. I transform messaging into compelling, clean, and captivating content that aligns your brand's and your audiences aspirations.

Digital  Engagement /

Digital Engagement /

Amplify your online presence. Collaborate with me to create engaging digital experiences, webinars, virtual groups, communities and more to connect your brand with audiences in meaningful ways.

My Approach

01

Building a Tech-Forward Foundation

I specialize in building tech-forward foundations for your advocacy and loyalty program to operate. This ensures your brand not only keeps pace but leads in the digital landscape when engaging with customers, ultimately creating an unparalleled advocate experience.

02

Data-Oriented by Design

Elevate your customer advocacy strategy with a data-centric mindset. I craft programs designed to leverage insights, ensuring each initiative is not just impactful but precisely tailored to resonate with your audience, maximizing results through informed decisions.

03

Approaching Customer-Centricity with Creativity

I bring a unique blend of strategic vision and innovative thinking to your customer advocacy efforts. From engaging campaigns to compelling narratives, I ensure your brand stands out, fostering genuine connections with your audience.

READY TO MAKE THE MAGIC HAPPEN?

Transform dreams into reality & alchemize with me!

​

Let's create extraordinary experiences

& connect with audiences like never before.

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